Last Updated: May 25, 2018
This privacy statement (“Statement”) applies to the Kon Tiki Inn, located at 1621 Price Street, Pismo Beach, CA 93449. At the Kon Tiki Inn we want you to be confident about the privacy This privacy statement (“Statement”) applies to the Kon Tiki Inn, located at 1621 Price Street, Pismo Beach, CA 93449. At the Kon Tiki Inn we want you to be confident about the privacy of your information when interacting with us, and would like you to know that we have no intent or desire to infringe on your privacy. We recognize that privacy is an important issue and have developed this Statement to explain our practices regarding the personal information we collect for you or about you via our website, through written or verbal communications with us, when you visit our hotel, or from other sources such as social media. While this Statement broadly describes the practices we have adopted, local laws vary and some jurisdictions may place restrictions on our processing activities (e.g., certain jurisdictions may require affirmative consent to send marketing messages). Therefore, our actual practices in such jurisdictions may be more limited than those described herein in order to enable us to comply with local requirements.
By using any of our products or services, you understand and acknowledge and consent to our collecting and using personal information as described in this Statement.
Please note that this Statement does not apply to our processing of personal information on behalf of and subject to the instructions of third parties such as travel agencies or companies that organize or offer travel arrangements.
PERSONAL INFORMATION REQUIRED FOR COLLECTION
When making a reservation, whether on-site, by phone, on the internet or by mail, we may collect personal information. This personal information may include: your name, mailing address, billing address, email address, phone number, information related to your reservation, participation in an online contest, sweepstakes, or marketing program; information related to the purchase and receipt of products or services; travel history; payment information, such as your payment card number and other card information, as well as authentication information and other billing and account details associated with internet billing; guest preferences; marketing and communication preferences; information about vehicles you may bring onto our properties; reviews and opinions; groups with which you are associated while staying at our hotel; and other types of information that you choose to provide to us or that we may obtain about you.
PERSONAL INFORMATION WE COLLECT AND SHARE WITH THIRD PARTIES
We may also collect information about you from third parties, including from your social media services consistent with your settings on such services; and from other third-party sources that are lawfully entitled to share your data with us. We use and share this information for the purposes described in this Statement.
We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
USE OF PERSONAL INFORMATION COLLECTED ABOUT YOU
We use your personal information in a number of ways, including to provide and personalize the services you request (such as preferences for specific room types or locations), conduct direct marketing and sales promotions, and as set forth below in more detail. We will collect your consent prior to processing your data where required by applicable law.
We are obligated to collect certain data, including your name, address and payment information in order to process your reservation. Failure to provide this information will result in our inability to process your reservation.
Marketing and Communications: Where permitted we may use your personal information to provide or offer you newsletters, promotions and featured specials, as well as other marketing messages in accordance with any communications preferences you have expressed. We may provide these communications via email, online advertising, social media, text message (including SMS and MMS), push notification, and other means (including on-property messaging, such as your in-room television). With your consent, we may also use user-generated content (such as photos) from social media services to deliver display advertising or on our website.
ADDITIONAL PROVISIONS APPLICABLE TO PROCESSING OF PERSONAL INFORMATION OF EEA RESIDENTS
If you are a EEA, UK, or Swiss resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (such as making reservations), or otherwise to pursue our legitimate business interests listed above. When you place a request on the internet or otherwise, we will maintain your personal information for our records for 30 days unless you opted out or have asked us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Kon Tiki Inn
1621 Price Street
Pismo Beach, CA 93449